Payment failed?

If account payment failed:

If you have any difficulties with payment, we recommend that you read the "How to buy" section. If the problem is not resolved, please contact

If you have already paid, but forgot to enter a comment on the payment, the following should be indicated in the appeal:

1. Order number in text (indicated in the comment to the payment, you can find it in the transaction history)

2. Description of the problem;

3. Screenshot of the payment with the specified number of the recipient's wallet.